This comprehensive guide covers every reason brother printer drivers fail to install and provides step-by-step solutions to help you successfully install your drivers on any Windows 10/11 device.
Common Reasons Why Brother Printer Drivers Fail to Install
Before fixing the issue, it’s important to understand why the installation fails. The most common causes include:
Missing or corrupted driver files
- A damaged installer can prevent Windows from recognizing your printer.
Windows security blocking the installation
- Windows Defender or third party antivirus may block the setup process.
Wrong driver version installed
- Drivers meant for a different Brother model or different Windows version may cause errors.
USB connection or network problems
- If the printer is not detected during installation, the driver may fail to complete.
Pending Windows updates
- Outdated Windows components can prevent new driver installation.
Conflicting older Brother drivers
- Old or duplicate drivers often cause installation to fail.
Basic Checks Before Installing Brother Printer Drivers
These quick checks solve half the installation issues:
Restart your PC and printer
- A simple reboot can clear driver conflicts.
Use the official Brother driver download page
- Never use third party driver sites.
Disconnect and reconnect the USB cable
- Use a direct USB port instead of external hubs.
Ensure your Windows version is supported
- Windows 10 (64-bit) and Windows 11 (64-bit) are recommended.
- If any of these are wrong, the installation will not work smoothly.
Method 1 – Install the Driver Using Brother Full Driver Package
The safest way to install brother printer drivers is:
Step-by-Step Installation
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Go to Brother Support Page
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Search for your printer model (e.g., HL-L2350DW, MFC-L2710DW)
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Select Windows 10/11 (64-bit)
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Download the Full Driver & Software Package
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Run the installer as Administrator
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Follow the on screen prompts
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Connect your printer when asked (USB or Wi-Fi setup)
Method 2 – Disable Antivirus or Firewall Temporarily
Sometimes antivirus blocks driver installation as a security measure.
How to disable temporarily (Windows 10/11):
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Open Windows Security
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Go to Virus & Threat Protection
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Turn OFF:
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Real time protection
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Cloud delivered protection
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Disable third party antivirus as well
Method 3 – Use Windows Update to Install Brother Printer Drivers
Windows sometimes installs the basic brother printer drivers automatically.
Steps:
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Open Settings
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Go to Windows Update
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Click Check for updates
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Install brother printer drivers Update if available
Method 4 – Remove Old or Conflicting Brother Drivers
Old drivers cause installation conflicts.
How to delete old drivers:
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Press Win + R
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Type printmanagement.msc
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Go to Print Servers → Your PC → Drivers
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Right-click old Brother drivers → Remove
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Restart your PC
Now install the new driver again.
Method 5 – Fix USB Not Detecting During Driver Installation
If your printer isn’t detected:
Try these solutions:
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Use a different USB cable
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Connect to a USB 2.0 port
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Avoid USB hubs and extension cords
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Power cycle the printer
If still not detected, reinstall the USB controller:
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Press Win + X → Device Manager
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Expand Universal Serial Bus controllers
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Uninstall each USB Root Hub
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Restart your PC
Method 6 – Run the Brother Installer in Compatibility Mode
Some older brother printer drivers models require compatibility settings.
Steps:
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Right click driver installer → Properties
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Go to Compatibility
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Check Run this program in compatibility mode
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Select Windows 7 or Windows 8
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Click Apply → OK
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Run the installer again
Method 7 – Install Driver Manually Through Device Manager
If automatic installation fails, install manually.
Steps:
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Open Device Manager
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Find your brother printer drivers under:
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Other devices
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Unknown device
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Right-click → Update Driver
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Select Browse my computer for drivers
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Choose the extracted Brother driver folder
Method 8 – Reset Printer Settings Before Installation
Resetting can fix network and driver detection issues.
Reset Method (General Brother Models):
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Press Menu
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Navigate to Initial Setup
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Select Reset
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Choose Network Reset or Full Factory Reset
After reset, reinstall the driver.
When to Contact Brother Support
Contact support if:
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Installer keeps failing with error codes
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Printer is not detected despite working USB
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Drivers are missing from official site
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Wireless setup doesn’t complete
brother printer drivers provides advanced diagnostics for rare cases.